Privacy Policy

In this privacy policy, you can read more about what information we collect and how this information is used. Scanglas AB (org nr 556411-2778) is responsible for the processing of your personal data.

What personal data do we collect?

What personal data we collect varies depending on why you are visiting the website. We process the personal data you provide to us on the website. These personal data may be your name, e-mail address, phone number, shipping/invoice address, organization/VAT number, order information and customer number.

Why do we collect your personal data?

We collect your personal data in order to fulfill our commitments to you after order, for accounting purposes, and to provide you with the best possible user experience. The information is needed in order for us to identify you and manage your order. When you contact us, the information is used to handle the case and to contact you.

How do we use your personal data?

We use your personal data to identify you, to maintain accounting, for marketing, newsletters and for statistical purposes. The information can be used for sending e-mails. You can unsubscribe from newsletter at any time.

The data may be used for statistical purposes to analyze behavior on the website, to provide you with more relevant information as well as to improve the website.

Where do we collect your personal data?

In addition to the personal data you provide to us, we may also collect third-party personal data, which includes address information from public records to be sure we have the correct address details for you.

Who do we share your personal data with?

In cases where your personal information is required to complete our commitment after purchase, the data may be shared with a Personal Data Counselor, which is a company that processes information on our behalf. This is only for purposes that are compliant with the purpose we collected the data. These help us with 1) Transportation (Logistics companies and freight forwarders, DHL, UPS), 2) Business and financial systems (Fortnox and banks) and 3) IT services (Companies that manage the operations, support and maintenance of IT services like web hosting and servers (Oderland)).

How long do we keep your personal data?

We save your personal information as long as there is a customer relationship, is required by law or to complete our commitments, for example, to meet delivery and warranty commitments. How long your personal data is saved depends on the purpose of the collection. Personal data processed for invoicing is saved as long as it is necessary for the accounting purposes. These information is stored together with information about which products you have purchased for seven (7) years from the end of the fiscal year to which the information relates, after which the information is deleted. Your data will never be saved for longer than permitted.

What rights do you have?

You have the right to receive information about what personal data is processed about you, no matter how they were collected. If you want such information, please submit a written request to us by mail.

We want to ensure that the collected data is correct and updated. If any of the information you provided changes, we would like you to contact us to update them. You have the right to request that personal information should be changed or deleted at any time. You also have the right to be forgotten in our systems, however, personal data can not be deleted if the information is required to complete our commitments or if other Swedish or European law, court or government decision, says otherwise.

Protection of personal data

Your personal information shuold be kept in a safe manner, in accordance with laws. We store your personal information on servers with high security levels located in controlled facilities. All traffic is encrypted for high security. However, 100% security can not be guaranteed for data transfers over the Internet, which may mean that other unauthorized parties may access information when data is sent and stored electronically. Thus, you send your personal information at your own risk, and we ask that you avoid sending sensitive information by email. Personal information is deleted or anonymized when the purpose for which it was collected ends.

Cookies

What is a cookie?
When you visit a website, cookies are stored on your computer. A cookie is a text file that is created and stored in your browser to recognize your computer/device at the next visit. Almost all sites use cookies. Often cookies are necessary to provide a certain service on the web page. The cookie information is sent between your browser and a web server and contains information about user settings, login, and how the site is used.

How do I avoid cookies?
If you do not want to receive cookies, you can either block all cookies, delete existing cookies from your computer, or set up your computer so that you get a warning before cookies are saved. If you change your cookie settings, your user experience may deteriorate when visiting others and our site. If you do not want to accept cookies, your browser can be set to automatically deny cookies, or you will be notified each time a site requests storage of a cookie. Through your browser you can also delete previously stored cookies. Visit your browser’s help pages for more information about this. Keep in mind that some features may stop working if you do not accept cookies.

What are cookies used for?
To determine who visits our site, we use cookies to create demographic and user-related statistics, allowing us to customize and create content that matches your and others’ wishes and interests.

Third party cookies
We use some third party services on our web pages, which sometimes use cookies. Third-party cookies are primarily used to collect statistics about your visits. We use cookies for example to see what pages you visit and how long you visit them. For this functionality, we use Google Analytics from Google. This means that the owner of the third party component, such as Google, receives technical data about your browser, IP address, which pages you visit and similar. The processing that the third party component owner does is beyond our control and concerns only you and the owner of the third party component. We may also use these components to link directly to our social media sites, thus ensuring smooth navigation for you as a customer.